TERMS AND CONDITIONS
At Tulum Brew House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
- **Personal Information:** We may collect personal information such as your name, email address, phone number, postal address, payment information, and other details necessary to process your reservation and provide our services.
- **Non-Personal Information:** We may collect non-personal information, including browser type, operating system, IP address, and browsing behavior on our website.
2. How We Use Your Information
- **To Process Reservations:** We use your personal information to process and manage your reservations, including booking confirmation and payment processing.
- **To Improve Our Services:** We use non-personal information to analyze website traffic, enhance our services, and improve user experience.
- **To Communicate With You:** We may use your contact information to send you updates, promotional offers, and important notices regarding your stay.
- **To Comply With Legal Obligations:** We may use your information to comply with applicable laws, regulations, and legal processes.
3. Information Sharing and Disclosure
- **Third-Party Service Providers:** We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are bound by confidentiality agreements and are not permitted to use your information for other purposes.
- **Legal Requirements:** We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect the rights, property, or safety of Tulum Brew House, our guests, or others.
- **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
- We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security measures are completely foolproof, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
- Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can set your browser to refuse cookies, but this may affect your ability to use certain features of our website.
6. Your Rights
- **Access and Correction:** You have the right to access and correct your personal information held by us. You can request a copy of your information or ask us to update or delete inaccurate details.
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Opt-Out:** You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in the emails or by contacting us directly.
- **Data Portability:** In certain circumstances, you have the right to request the transfer of your personal information to another organization.
7. Children's Privacy
- Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
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